Xero increases security to protect your accounts

Posted by Darren Wingfield 04 January 2016 09:15 AM

When we talk to our clients about setting up a cloud based accounting system, their first concern tends to be about the security of their accounts. Data security is an industry-wide issue and is something that Xero takes very seriously, which is why they have introduced a new two-step authentication security feature.

The two-step authentication feature allows you to log in to Xero using a combination of your email address and password with a randomly generated code. This code can be accessed using the Google Authenticator app which Xero users must download onto their smartphone.

Users who don’t have their phone with them when they need to login to Xero will be required to answer a set of personalized questions which were set up when the two step authentication was enabled. Xero are keen to warn users that these questions should only be used when necessary, not as a regular alternative to the authenticator app.

As well as this new authentication, users will have the option to select the ‘Remember me for 30 days’ option which means that you will not have to perform the second authentication step on that device for 30 days.

Phishing scams which attempt to steal account names and passwords are an ongoing issue for all online and financial services so it is vital that all businesses take extra care to ensure that they have strong security practices in place.

Watch the video below for more information about setting up the two-step authentication process.


if you require any assistance with this process our in house Xero team will be delighted to help

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Topics: Xero financial controller